Shipping & Returns

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  Check the Shipping tab under your purchased product for accurate lead times. In the rare case that your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available, we will process the charges and submit the order for processing and shipment.

Order Shipment:

Check the Shipping tab under your purchased product for accurate lead times. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to support@diyversify.com and we will process a damage claim on your behalf, either replacing the damaged parts or processing a refund.

Cancellations & Refunds:

We do offer Risk-Free Returns within 14 days, and full refunds if your order has not shipped.